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Ashlee’s Powers ships all orders through USPS, anywhere in the United States. We will also ship all orders same-day, if they are placed before 2 PM Pacific Time (5 PM ET) Monday – Friday. Transit times exclude Saturday and Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.
Ashlee’s Powers offers free 2 to 3 day shipping, through USPS, for all domestic orders – excluding U.S. territories.
Ashlee’s Powers can ship to any street address in all 50 states, including Alaska and Hawaii.
Ashlee’s Powers can ship to all U.S. territories, which takes 2 to 7 business days for delivery. Shipping rates are free for all orders over $50. We do not ship internationally as of yet.
Ashlee’s Powers can ship to APO/FPO bases, which takes 2 to 7 business days for delivery. Shipping rates are free for all orders over $50.
Please contact our customer service at firstname.lastname@example.org to confirm if your order is still processing or has been shipped. If it’s already shipped, we recommend using USPS Tracking Intercept to change the shipping address and re-route your order.
When your order is shipped, a tracking number will be emailed to you; you can use this number to track your order through USPS Tracking.
USPS will only deliver on business days and Saturdays; they do not offer shipping services on Sundays or holidays.
Orders placed Monday-Friday before 5 PM go out on the same day. Orders placed after 5 PM will be shipped the following business day.
Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can reach our customer service at email@example.com to start a USPS trace. And if you’re not completely satisfied with your order from Ashlee’s Powers within 30 days, we are happy to refund your money – 100% Satisfaction Guaranteed.
Ashlee’s Powers offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and we’ll make it right – simple as that. If your product needs to be returned, we’ll send you the return label.
You have 30 days from your purchase date to make a return.
Ashlee’s Powers orders are backed by a 100% Satisfaction Guarantee – no matter the case. Simply contact our customer service. Returns can be mailed or sent from any USPS shipping location.
Yes, you can request a refund within 30 days of your purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all Ashlee’s Powers products.
If you’ve received a return label from us, you can take your Ashlee’s Powers order to your nearest USPS shipping location. If you purchased an Ashlee’s Powers product from a retail location, please follow the store’s return policy.
It may take up to 3 to 5 business days – depending on your bank – for you to receive your refund once it’s been processed.
Your refund is sent through your original form of payment.
You can speak with our customer service team directly at 1-424-204-9518 for questions or concerns about returns and refunds, or you can email us at firstname.lastname@example.org.